Privacy policy

Privacy Policy – Lorvien Maison

Effective Date: March 28, 2026

At Lorvien Maison (“we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from lorvienmaison.com (the “Site”) and use our services (the “Services”).

By using our Site and Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or Services.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

a) Personal Information:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely via our payment providers)
  • Account login details

b) Non-Personal Information:

  • IP address, browser type, device information
  • Cookies, usage data, and browsing activity
  • Pages visited, products viewed, and time spent on the Site

c) Customer Communications:

  • Feedback, inquiries, reviews, and support requests

d) Third-Party Sources:

  • Information from social media, analytics tools, or advertising networks

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases, account, and promotions
  • Improve our Site, products, and Services
  • Customize and personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: Payment processors, shipping carriers, marketing platforms, and IT service providers
  • Legal Compliance: When required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

We require all third parties to use your data only for the purposes we authorize and to maintain appropriate security measures.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

  • Necessary Cookies: Essential for site functionality
  • Performance Cookies: Measure site performance and usage
  • Functional Cookies: Remember your preferences
  • Advertising Cookies: Personalize marketing and advertising

You can manage cookie preferences in your browser settings, but disabling certain cookies may affect Site functionality.

5. Data Retention

We retain your personal information only as long as necessary for:

  • Completing transactions and providing Services
  • Complying with legal obligations
  • Resolving disputes and enforcing agreements

After that, we securely delete or anonymize your information.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing via Shopify and third-party providers
  • Restricted access to personal data for authorized personnel only

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request copies of personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Data Portability: Receive your information in a machine-readable format
  • Opt-Out: Withdraw consent to marketing communications

To exercise your rights, contact us at lorvienmaison@gmail.com. We will respond in accordance with applicable law.

8. Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our Services are not directed to children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Because our Site is accessible globally, your information may be transferred to and processed in countries outside your residence. These countries may have different data protection laws. By using our Site, you consent to such transfers.

11. Marketing Communications

With your consent, we may send promotional emails or messages. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting lorvienmaison@gmail.com.

12. Legal Obligations

We may process your information as necessary to comply with laws, regulations, legal proceedings, or enforceable governmental requests.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site. Your continued use of our Services constitutes acceptance of the changes.

14. Contact Information

If you have questions or concerns about this Privacy Policy, you can contact us:

Lorvien Maison
Email: lorvienmaison@gmail.com
Website: lorvienmaison.com